Privacy Policy
We value your privacy and are committed to protecting your personal information. Learn how we collect, use, and safeguard your data.
01 Information We Collect
We collect the following types of information to provide and improve our services:
- Account Information: Phone number, name, and profile details.
- Vehicle Information: Licence plate number, make, model, year, and colour of your registered vehicles.
- Usage Data: Interactions within the app, chat requests, and messaging activity.
- Device Information: IP address, device type, operating system, and app version.
- Camera Access: When using the plate-scanning feature, we access your camera solely for scanning licence plates. Images are not stored unless explicitly required for functionality.
02 How We Use Your Information
Your information is used to:
- Verify your identity and vehicle ownership.
- Enable plate-based communication between users.
- Provide messaging and notification services.
- Improve app functionality and user experience.
- Ensure safety and prevent misuse of the platform.
03 Sharing of Information
We do not sell your personal data. We may share information:
- With other users: Limited profile details when you accept a chat request.
- With service providers: For hosting, analytics, and technical support.
- For legal compliance: When required by law or to protect our rights and users' safety.
04 Privacy Controls
You have full control over your privacy settings:
- Toggle profile visibility.
- Manage online status.
- Control who can send you chat requests.
- Register or remove multiple vehicles.
05 Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
06 Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request account deletion at any time.
07 Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your data.
- Restrict or object to certain processing.
- Request data portability.
To exercise these rights, contact us at privacy@platoscan.com.
08 Children's Privacy
Platoscan is not intended for individuals under 18. We do not knowingly collect data from minors.
09 Changes to This Policy
We may update this policy from time to time. Continued use of Platoscan after changes indicates your acceptance of the updated policy.